It seems that in today’s increasingly digital world, you have anyone on the planet within a click’s reach. So many social media platforms are designed to make communicating and engaging with others as easy and fast as possible. So, with all this immediate contact at our disposal, why not use it to our advantage?

As a Business Influencer (and yes, you are in fact an influencer), your impact on others is limitless— if you implement your influence correctly. LinkedIn, the leading professional networking and job search app, is a necessary tool for taking social media by the reigns and using it to build business. Yes, connecting with professionals in your industry, whether you know them or not, is great for building your network. But what’s the point of your large network if you are not taking the extra steps to convert these connections into clients? With each accepted invitation to connect comes a whole wave of opportunity. Watch this Social Jack Flash Class!

What is Social Selling?

Social selling is the process of developing relationships as part of the sales process. Today, this often takes place via social networks such as LinkedIn, Twitter, Facebook, and Pinterest, but can take place either online or offline. Examples of social selling techniques include sharing relevant content, interacting directly with potential buyers and customers, personal branding, and social listening. Social selling is gaining popularity in a variety of industries, though it is used primarily for B2B (business-to-business) selling or highly considered consumer purchases (e.g. financial advisory services, automotive, realty).

Social selling has become more popular since companies have looked to increase their return on investment of social media interaction. Sales teams within organizations frequently mine data from social media that may help them connect to customers in order to create a more genuine sales lead. The technique frequently focuses on approaching potential clients in a less direct way, meaning they don’t interrupt their daily lives with cold calls and hard sells. Koka Sexton stated that the art of social selling is said to speed up many sales processes, while also improving relationships.

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Let’s take a look at some statistics from the International Data Corporation:

75% of B2B buyers and 84% of C-level/vice president (VP) executives surveyed use social media to make purchasing decisions.

Online professional networks are the number one information preference of buyers in the final stage of the purchase process.

Social buying correlates with buying influence. The average B2B buyer who uses social media for buying support is more senior, has a bigger budget, makes more frequent purchases, and has a greater span of buying control than a buyer who does not use social media. B2B buyers find the greatest benefit of social media is gaining greater confidence in and comfort with their decisions.

How Many Contacts Do You Have That You Cannot See?

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When we think about our social reach, you may be connected to someone directly, through another person or through many different people. What happens is, information gets passed down a line. One person may see what you’re doing online, believe that it may be of value to someone else they know, then connect you to their connection. This opens up an array of networking opportunities

The LinkedIn Network

Even with 500, 400, even 300 industry-related connections, this puts us within degrees of millions of possible connections. When you look at someone’s profile on LinkedIn, you can see how many shared connections there are between you and them. This is the beginning of the formation of “clusters”. It is essential to know how to talk with the people within these clusters, more specifically, find the ones that matter.

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Goal: Prevent Clicking Roulette!

What we want to prevent is “clicking roulette”. It’s normal to go onto social media and begin clicking on every possible prospective client you see, but it’s not efficient or beneficial to us. We may log onto LinkedIn with one goal, but soon find ourselves buying gadgets from the Amazon trending list, or making trades on Draft Kings. This lack of focus is not going to generate appointments.

Personal Challenge: Make it a goal for yourself to set five minutes (and only five) to go on LinkedIn, and make your sole intent to leave with one appointment. Whether it’s a phone appointment, a Zoom call, or just a coffee date, make that your one goal for five minutes on LinkedIn.

LinkedIn Power Moves- Let’s Get Those Appointments!

1) Your Profile = Your Professional Brand

Think about your ideal target and whom you want to start conversations with. Take the time to identify your target audience, then make sure your LinkedIn profile speaks specifically to that group.

Your profile photo should represent who you truly are. It should be current, welcoming, and you want it to portray how you would look if a client were to be seeing you at a meeting or an event. If you put a tie on for professional headshot photo day at work, but you don’t usually wear a tie, that is not a good representation of your personal brand.

Ensure that your profile headline is clear and communicates to people what you do and how you can help them. Putting where you work is unnecessary because it is already located at the top of your profile. You want to answer the clients’ question: “What is your solution that you are bringing to me?”. Your headline is what the potential client will see first when they land on your profile, meaning it should be packed full of keywords (within LinkedIn's limit of 120 characters, of course) relating to your specialties and services. If they were to search for a combination of keywords pertaining to the service you provide, you want to be first on the list of profiles after they press enter.

Joseph has a clear & concise headline of exactly what he can provide to his potential clients. His profile photo represents him well, for if we were to meet him at an event, this is how he would appear. You can see he included speaker and author in his headline-- While this may not be his primary job, he included this service in order to be found via keyword search.

2) Home Page Scan (UNE)

Remember that personal challenge from earlier? When you log onto LinkedIn, use part of those five minutes to scan your homepage. This step is where you literally scroll through your LinkedIn feed. If you’re noticing a lot of content and profiles that don’t apply to you and your goals, you have the wrong network. You can hide this unwanted content, or even unfollow/disconnect to these people that don’t belong in your circle.

Example: If you are hosting an event and have 500 people you know, but 50 of those are the decision makers, those 50 people are the ones you want at your event. LinkedIn, and social media in general, is one huge event. Invite the people who belong, and drop the ones who aren’t benefiting you or your business.

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Above is what your LinkedIn home page looks like. Time to scroll and see who is helping you reach your goals— and who isn't. Remember: Social Media is like an event. Invite those who should be apart of it.

Within two minutes of your homepage scan, you should be able to spot somebody worth starting a conversation with.

3) Network Diving – Level One

Find someone within your network whom you believe is reputable, is always making referrals, or who is just a good friend. Then, “dive” into their LinkedIn network.

Example: Tony is a good friend of mine who I KNOW would always be willing to introduce me to people in his network. Find a connection like Tony and try diving into their connections!

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Don’t be afraid to get in touch with your established network and ask them to introduce you to people in their network. Take the “social” part of social media literally, and dive right in to new opportunities.

LinkedIn has a feature where you can search specifically for a certain industry, seniority, or job title of that connection pool to ensure you’re reaching out to your preferred target audience.

Here's an example of a filtered search within Tony's network:

Customize the search on your friend or colleague's network to hone in on a target that meets your needs.

4) Conversation

Now that you took that leap of faith diving into a new network, it’s time to start a conversation. Think back to those first five minutes on LinkedIn, we’re at the point where times halfway up.

You have identified that new person whom you want to start a conversation with, now it’s time to engage. Isn’t engaging what social media is all about? Select a recent post that your prospective appointment has shared and start a genuine conversation with them in the comments. Something as simple as making an authentic comment is a guaranteed way to opening up new doors for you and this potential client. Put the sales aside for a second and really focus and touch on what matters to them. Start that dialogue, and be sure that you are all in on investing in them. This will establish a feeling of authenticity and trust before the actual conversation even begins.

Example: You found a potential appointment, Spencer in this case, from that nose dive into Tony's network. Now that it's time to start a conversation, head over to Spencer's activity to find something you can either comment on or include in your future messaging.

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5) Set the Hook – Convert

Now that you've done all that work (about 3.5 minutes into your 5 minute limit!), you're ready to get that appointment. Here are a few example strategically formulated messages you can send to your future client for your best chances of landing that conversion.

The “Catch Up”

This introductory message shows a genuine, authentic approach to breaking the ice with your target appointment. Writing this message needs to be done in a targeted fashion. Confirm that this person has a reason to utilize you and your services and that you as well are targeted in this initiative.

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The “Fresh Connect”

It is important to thank people for connecting. If you’re lost on ways to initiate that conversation, thanking someone for simply connecting with you is a great place to start. It’s personal, simple, and gets straight to business.

We want to include a specifics with formulating this message. Specify how you want to meet and let them know you’re interested in working with them. Don’t leave this potential client wondering why you reached out.

Always provide two times and dates you are available to meet! If their response is delayed, at least you ignited a dialogue that can get picked back up in the future. Don’t forget to insert forms of contact information so you are easily reachable. While LinkedIn does not allow for automated signatures on messaging, it is always helpful to keep a document handy with a custom signature you can quickly copy and paste.

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The “Continued Call”

One of the most important things about the continued call message is that you started the conversation. Remember that initial chat you had in the comments of the potential client’s post? It should be referenced here in this direct message. You can lead with language like “As promised…” or “Like I mentioned…” as an extension of that previous conversation. Make your intentions clear.

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The “Transition”

This message can be technically viewed as an email validation. Make sure you have that intent to go from this conversation, to the next.
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The “Referral Call”

Adding something relevant and specific to this potential client will allow them to feel like you truly care about them as a person, rather than just another possible conversion. Now, you are actually offering them referrals, letting them know that this connection will be mutually beneficial.

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All of these steps to creating appointments on LinkedIn are meant to be completed within just FIVE minutes after logging on. Ditch the phone, turn off the TV, and focus on using your time on social media to gain new business. Every message you’ve seen thus far has included a personalized touch, clear intent, specific times and dates, and contact information. Who knew that five short minutes could be amplified into creating appointments? It is essential that we utilize the ever-growing digital world to our advantage.

What did you take away from these 5 LinkedIn power moves?

About the Author

For over 30 years, Dean DeLisle, has demonstrated his ability to accelerate bank, financial, and insurance institutions to stimulate business development while in a compliant environment. As Founder of Forward Progress, Dean and his team have helped over 2,000 clients assess and improve their online marketing and social networking results and trained over 120,000 professionals in over 35 countries with their online programs on their Social Jack™ Academy.

Dean has recently launched his new book, FIRST, The Street Guide to Digital Business Influence, which also tell stories of leaders within banking who have changed their culture and brand impact online.

Watch this Social Jack Flash Class

 


Influence Factory Brings Influencers Topical Industry News in an Exciting Way.

CHICAGO, February 12, 2018—Social Jack jump-started 2018 with a bang launching their new, free online webinar to podcast offering called The Influence Factory. The show airs live every Wednesday at noon CST as a webinar, but unavailable viewers can catch the episodes at a later time on YouTubeiTunesGoogle PlayStitcherSoundCloud and other channels.

Influence Factory, Where Leaders Assemble, features a wide variety of up-to-date segments compacted into a concise hour. Segments include an Influencer lesson of the week, a Special Guest interview with an Industry Business Influencer, updates on the latest industry news, and “Ask the Experts”. “Listeners” are encouraged to participate through polls, questions, and a Q&A segment and at the end of each episode the viewer with the most engagement receives a special prize. The goal of the webcast is for aspiring Influencers to engage and share new business ideas and learn from industry experts.

Each week Influence Factory features a different guest influencer to answer viewers’ questions pertaining to their area of expertise. Past guests include Google SEO Expert Joe Karns, Social Media Speaker Spencer X. Smith, Microsoft Storyteller Miri Rodriguez, “The Video Jedi” George B. Thomas, and Nimble CRM founder Jon Ferrara. Interested viewers can watch past episodes on Social Jack’s app, or on YouTube: https://www.youtube.com/channel/UCOySYhhhgqoAtKpLXPWmxhQ

Viewers can also listen to past episodes on the go in podcast form on iTunesSoundCloud, and Google Play. The best way to catch The Social Jack Influence Factory is by subscribing to their weekly Webcast, and ensuring you don’t miss an episode, at www.myinfluencefactory.com

About Social Jack:

The Social Jack System is an Influencer Development platform that combines the power of people, social teaming and today’s social networks to create Business Influencers and develop a targeted loyal following and achieve influence in your world. Social Jack serves organizations, executives, professionals, top producers, speakers, and they even have Influencer Event offerings.

About Dean DeLisle:

As Founder and CEO of Forward Progress, Dean leads his core team to provide digital marketing solutions serving over 2,000 corporate clients for the past 15 years. In 2015 Dean created and released a Business Influencer Development Platform known as Social Jack™, and they have successfully trained over 100,000 professionals on Social Selling and B2B Influencer Marketing. Their curriculum and programs are used globally by Fortune 500 companies, Associations, Conferences and Universities to instill best practices related to the effective use of social networks.


Those of you who know me know what my team and I do for a living: we train and coach thousands of people globally on Social Selling through LinkedIn with our Social Jack Academy. We enjoy training enthusiastic professionals from Fortune 500 companies, small businesses and anything in between. What you may not know is that we also teach about Social Selling using FacebookInstagramTwitterSnap Chat and others! We create and share what we call “Power Moves” which generate appointments or referrals — not just activity, and this is key.

Social Selling is not platform-dependent; sure, our friends at LinkedIn made it famous, and we love it in the B2B space, but remember we see your Social Team as people connected to you, not only on LinkedIn. So let’s cover three quick easy power moves, and if you want more we will happily oblige!

  1. Home page scan – or as we love to call it, UNE (Ultimate Network Event).

What does this mean? When you log into any Social Network, we tell you “think of it like you’re at an event” Pretty easy, right? Facebook is a gathering of people who are talking, networking, doing business, sharing personal info, but this is a gathering just the same. When you log in you might see some people you want to talk to and some you don’t; remember, you only need to talk to those you want. If you see a lot of people who annoy you, you chose not to connect to them. You can easily optimize this by either unfriending them (don’t worry, they do not get notified) or quieting them, unfollowing them (you will stay connected, but not their posts), or hiding the post. For me, that’s too much work; I either unfriend or unfollow. And this is just an example, I am not unfollowing my cousin!

Let’s do the Home Page Scan, it’s super easy. Scan your page for an ideal contact, and then simply “Like” or “Comment”; remember, it makes them feel good and counts as a contact with that person. Their network will also see the relationship, so if there are other targets in that network, they will see you, too. Then, if you decide to share with your network, they’ll love you even more. You know this because you know how it makes you feel. The key here is that if you are really working the relationship, then make sure you have the intent to get an appointment after the exchange. We recommend having two social media exchanges and then taking the conversation off-line (call, text, message, etc.). Which takes us to our next cool power move!

2. The Chat Hook – With NEW Facebook AI personal assistant

The ‘chat’ function is on the right side; on Facebook they call it “Messenger”. We like “Chat” because the intent is to be more casual and social, less business-like. The cool thing is that even if the person is not online, they will get notified when they are. What’s more, if they have notifications on their phone turned on, they’ll see it on the phone. You can also use the new messenger AI personal assistant to set reminders for each other; this is a NEW feature to remind people to connect every few days or weeks, for example. Then you both get a reminder to catch up and connect, which has a much more social feel. So remember the ultimate goal is the get the appointment, so jump on it when you have can, keep it casual and social like below.

For more cool power moves like this, remember to head to Social Jack, it’s free at the point of this article, however that will end August 1st, so jump on quick.

Remember if you are new in sales or an expert, there are people on the other side of the click, not bots or icons, these are people, just talk to them and decide when to connect for that meeting, build relationship and jump to the referrals (in our training we show more detail on this). Watch for more blogs on power moves, and of course we have over 200 videos in our Social Jack Resource Center. You can access our Resource Center by signing up for our Basic Social Jack Account, which can be found under the pricing tab on the Social Jack Homepage.

See you online very soon!


As you begin to delve into social selling, know that it grows over time, so it’s not an instant process. In fact, in our training course, we go into 4 hours of building your brand. However, we know people are anxious to get started, and there are some quick steps to move into what we call the “personal branding of you” that we use in our Social Jack Social Selling Course. It’s a perfect framework to get started, and we think you’ll find these suggestions useful!

1.    Know or define your authentic self (your story)

2.    Know your ideal target

3.    Identify relevant keywords

4.    Update all online profiles and websites

5.    Engage in relevant online conversations

Know or Define Your Authentic Self (Your Story)

Knowing your story is critical, and it is perfectly okay to start with a draft and adjust it along the way. Some people wait years to even start; the key is to pick a point and simply begin. Find some trusted allies that will provide feedback and even some subject matter experts to help you as well. People are very willing to help. You might also have some colleagues you work with that might have gone before you. Ask yourself this question: “What do you want to be known for?” Craft a short narrative, typically 300-500 words, this will help you stay on point. Catch yourself, you will want to tack things on as you go, make sure they are relevant. Stay targeted.

Identify Relevant Keywords that will represent you

When writing and building profiles and bios, we look at the story, we analyze the target audience, then we determine which words people would use to find you on the internet, how you want to be found. Sometimes the words are not always what you would choose; however, they are what people would use to find you. We have a whole course you can reference, for free, in our Basic Social Jack Account to go deeper into this topic. Keywords and phrases are typically made up of 1 to 3 words. The ideal profile has 10 keyword phrases, but it is okay to start with 5 if needed to get out of the gate. Once you have them, weave them into your story. We ask you do this after you draft your story so you can flow with your ideas before worrying about keywords.

Know Your Ideal Target

Think about your ideal audience, the people you want to attract and who you ideally want to do business with. This should be at the level of knowing industry, title, type of company, geographic locations, size of organization, years in business, whatever matters most to you. This can be tough for many of us as we sometime want to keep adding to our story; however, the tighter we make this, the better our story will be, and it will take less effort to generate new business or advance your career.

Update All Online Profiles and Websites

First and foremost, even if you do no go into social selling or career advancement, you should do this next step at least once a month for your own protection. First, google your name and any variations. This could look like your name + your company name, etc. When you google your name, you are looking for things that you are NOT aware of and making sure that all social profiles, websites and content are in alignment with your new brand (story). Look over at least the first two pages of your search results. The first things that should appear are any social network accounts, websites and high-traction videos. Once you have these, simply replace your old profiles with your newest profile. You might want to delete any old invalid profiles.

Next, set up Google alerts with your name, brand names, company names, etc. Have Google alert you at the frequency you desire, we recommend daily; this little free tool will alert you when your name shows up on the internet. I do this for my entire family. You will need a Gmail account to set this up, that is also free.

Engage In Relevant Online Conversations

Anywhere online — blogs, video, pod casts, social media sites, online news articles — make sure you get your name and your brand attached to the content that’s most relevant to your story and that fits the keywords you want to be known for. This will take some practice. You can also engage (like, comment, share, retweet, etc.) with the content of others. This will give you reach and visibility into their social network. This can only be good for you. See the 7 likes and 3 comments below; on average, this will reach thousands of views in news feeds as people keep engaging. Keep playing with this and have fun, it’s networking right from your smartphone.

In Summary

Remember you can start this easily now with these first few steps; it only takes a few hours to get out of the gate. If you don’t like where you start, you can make simple adjustments as you grow, just remember your other profiles. Also, remember to do this with others; you are not alone and nor should you be. If you need further resources, check our Free Resource Center at Social Jack. You can access our Free Resource Center by signing up for a Basic Social Jack Account; there are worksheets and classes available currently or contact us for a promotion code depending on the date you’re reading this.

We will see you and your story online!


Growing your company from in the inside out might be one of the easiest things you could do for your company. In today’s world of employee advocacy, social media, leadership and transparency, companies are beginning to change the way that they act and feel in front of their clients. This is also changing the way we do business.

One of the most important shifts that we see is a new commitment by companies that have been talking about becoming a social business. We’ve seen this take on many different meanings.
But what does all of this have to do with culture? In order for us to be social, and in order for our clients to feel connected, we have to be connected internally first. The way we look at it, is that this is where the application of our Social Jack system and social teaming come into play. When we go into an organization, whether it’s from marketing, sales or culture side, we look to see how the company is connected together, before we start connecting them externally.

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This allows them to begin to work together as a team but also be transparent together. This works best when there is a top down initiative, and the leadership is bought into the fact that the company will not operate in this fashion.

The great news about this is that you can be any size company, what matters is that you operate as a cohesive team internally, working together so that clients are connecting to you but also the brand. We also see this as a marketing incentive that we call “humanizing the brand.” All of a sudden, we’re bringing the brand alive with people from within the organization. So this does promote a couple of great things as we begin to take this shift and make this happen.

 

  • It builds a stronger internal trust between the team members and the culture.
  • It allows us to connect to each other’s networks for resources and visibility.
  • It helps support employee retention, recruiting, and career development.
  • And ultimately it helps marketing the brand through the people to the rest of the world.

 

So when we look at building a social culture from the inside out it has a lot of benefits although it has to start with training the core employees making sure the brand and the people operate in concert with each other as they begin to communicate externally. This we see as culture changing for any size business. Here are seven tips to build the social culture within your own compa435ny.

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  1. Top Down Initiative-leadership buy-off: Without support from leaders within a company, social culture cannot strive in the business atmosphere. To make this work, you must be enlightened and a reformist CEO. Another way is to make the business care internally by reverse engineering out of the company’s business goals. By doing this, you are showing how social practices can help achieve social culture.
  2. Corporate Mission-: Quit overlooking the pages of the annual reports, today mission statements must be influential and inspire employees at work. Does this support the effort?
  3. Policy-: Remember to educate your employees on what can and cannot be said on behalf of the company. What type of rules do you have in place at your business? A known social media policy is also important, remember what goes on the Internet, stays on the Internet.
  4. Roles: Within a social business, roles become an important dynamic between how the employees help the business operate. Social media isn’t just for the younger employees, today it is key for all employees to utilize social media. Get online, get to tweeting, posting and snapchating away! Who are your internal champions?
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  5. Rewards and celebrations: Employees are the root of expanding the brand and the story your company tells, remember to recognize and reward employees on their efforts. It is important to create a culture of socially sharp employees.
  6. Contribution: When employees show extra effort in volunteering to make the company thrive forward, it shows customer’s that the brand displays an authentic commitment.
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  7. Measurement: Every marketing company knows that they have to measure levels of engagement among posts. What are the metrics that your company is using? Which KPI’s (key performance indicators) work best and how do they tie back to business? A productive business will help employees become hard working brand ambassadors.

 

So no matter where you are in the journey, start changing your culture today so that you can reach more business from the inside out. Let us know if you need any support around getting started, we would love to help!


In reading recent articles the last couple of weeks, it seems there are mixed reviews on the good and the bad around the purchase of LinkedIn. I have a few thoughts on this:

  • Microsoft has stated that it has plans to integrate LinkedIn and Social Selling into its existing CRM product, Microsoft Dynamics CRM- which is second to sales. I believe this is great for Microsoft but not so sure how it will impact the rest of us that do not use Microsoft CRM. There are also current LinkedIn tools, like “Sales Navigator,” that work well in the sales force. It will be interesting to see how that plays out.

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  • My personal thoughts are that Microsoft is genius at wanting to own the data that LinkedIn has. The business intelligence that LinkedIn has from a social perspective of how people are connected and how people work and communicate together, there is nothing out there like this. Microsoft will be able to obtain social trends, social data, business trends, business data all blended together. I believe this is the main reason why they wanted to do this and also give new life to their new CRM products.
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  • Microsoft has historically not been that successful when it comes to social networking or social media. This to me validates that now they’re seeing the value, and it has increased, of social media and social networking. Many people think that this is potentially the death of social media, where these platforms cannot survive on their own, however I believe just the opposite. Microsoft has proven the value of connection, which is what we teach in our Social Jack training programs on coaching individuals the value of their connections based on their own ROI (Return of Investment).
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  • The fact that Microsoft paid $26.2 billion in cash for 433 million users, tells me that they found the cost per user came out to be $60. In our system, we look at it by value of user based on the ROI and outcome of the relationship, which is expediently more. The fact that Microsoft has placed a value on those connections, which have relationships, shows us that there is a value in social networks and connections.

So, connect with someone new today and you never know where it will take you.


Our new partnership with EPI, Exit Planning Institute, started in late May, when I traveled to the University of Chicago Booth School of Business, to certify some of their workers with CEPA. I am proud to announce that Social Jack is their official Social Selling learning provider for EPI.

The Exit Planning Institute is the premier provider of education, networking, professional development, and tools for exit planning professionals worldwide. Exit Planning Institute whose representatives are typically wealth managers, financial services, accountants, and other business related careers, want to add exit planning to their book of business.

Our Social Selling technique is essentially another product line for their members. Social Selling can be defined as, “the interaction between two people to get to an entire network.” This functions no differently than when people build a sports team. That’s the system we use: scouting, drafting, and building a core team around your book of business.

At EPI, we have been brought in to be part of their sales track, part of adding the view add of Exit Planning Institute is that they teach and certify you in how to help a business strategy exit but they also help teach you how to sale those services.

 

This is where the Social Jack curriculum, and modules for Social Selling have now become a standard as part of their modules that they deliver to the membership. We’re so excited to start working with EPI and their members to help them produce more new business by generating this new product and by having the knowledge of leveraging Social Jack and Social Selling.

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Now let’s break down our business plan. Our curriculum is about people teaching people how to do social teaming. Social teaming is when people who are in practice management, (accountants and wealth managers) that have a network, but they don’t know how to organize their network. We then step in and teach them to structure their network, clients, friends and family and then convert that to into a powerful team to generate referrals.

 

As part of their CEPA certification, members of EPI are enrolled into two classes. The first was Social Selling 101: How to harness the power of social selling and thought leadership and Social Selling 201: How to build your influential network. Then members will migrate and become members of the Social Jack system, where they will be introduced to all 15 modules, bi-monthly coaching, and library of over 200 other classes.

About Social Jack

Social Jack is a Micro-Learning coaching and training platform that allows you to learn at your pace for your own objectives, sales, career, culture, business building or lifesyle. We use Social Teaming as an exclusive core to all of our programs. All learners will set an objective, get a game plan and quickly move into result driven power moves with a proven system. Over 100,000 professionals have been coaching and trained on this system and more information can be found at www.SocialJack.com.

About EPI

EPI is emerging as a worldwide recognized leader in the exit planning industry and is on a wave of momentum, powered by a strong, active community of CEPAs, members, faculty, board and leading industry experts. Our team is dedicated to accomplishing this vision, providing leading educational opportunities, certification programs, events, member support, and industry research for exit planning professionals in the United States and worldwide. More information about can be found at http://www.exit-planning-institute.org.

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Who is Your Social Competition? You Might Be Surprised!

By Dean DeLisle

 

Social Selling

 

When we are looking at organizations we get called into three primary areas with our Social Jack™ Training Programs, Relationship Marketing, Social Selling or Career Advancement. One common theme is that all areas are not only looking to excel in their area and hit their goals, but they have a strong desire to know their social competition, once they know they have social competition!

The first competitor is probably the most obvious, it’s them. They many times are in their own way, they either are holding back from two primary reasons, fear or they hold on to the wrong social network (of people). What we see is that they have fear. They fear of knowing their true identity, what to do or say and who should they connect with among others. So they simply play small or hold back, which means they are in their own way! The second part of this is that they have the wrong network of people, this at the core can be fatal. Even organization construct very unproductive social networks and forget the target customers and partners, so we often have to reorganize out of the gate more than not.

Social Selling

Relationship Marketing Competitors

Your competition here are all the prospect and customers out there on your social network platforms, and in your databases. Are you holding their attention over the competition? We also see the competition look like content and platforms such as websites, landing pages and micro sites.

Social Selling Competitors

This one might be the most obvious depending on the organization. These are also prospects and customers, however they might be in control of your accounts execs, relationship managers, customer service or no one. As an organization it’s your duty to provide structure and training to your sales force, set guidelines, boundaries and a solid attack plan to form an intentional social network so the competition can’t penetrate.

Career Advancement Competitors

Flat out this is where you are in competition with your peers and can be tricky depending on the culture. We see this from two angles the inside out and the outside in. So if you are on the inside, its best to network with your peers and really work together for each other. Unfortunately many cultures don’t allow this so they tend to breed a protective environment and dictate survival of the fittest wins and this can be unproductive and harmful to growth in most cases. It is so much better to approach this from a position of authenticity and relationship. From the outside, it’s great to be in this mode to penetrate the walls of a corporation and take out someone who is in competition for a position you desire. Then remember to shift once you get on the inside, be the thought leader here!

In my next blog on this I will get into how to really take out the competition and what we see as our best techniques used by our Social Jack™ students. Social Jack™ was developed by Dean DeLisle and his team at Forward Progress in response to an overwhelming demand for their social media training and development workshops, which are delivered both in person and online. With SocialJack.com, clients can select their professional destination, map out a plan, and access the coaching and training needed to support them to that destination. They will develop the skills they need to build and manage the social networks required on their journey.

Want to take your strategy to the next level? Join us  on Feb 10th – 11am CST: Social Jack™ hosts “LinkedIn – How to Knock Out Your Social Competition”

Are you wondering why some people are generating new business from LinkedIn and you're not? Or, maybe why your competition is getting in front of your current clients? Join our webinar and learn how to use 5 steps to take out your competition and create new business. Register Here

Social Selling Step Two – Use Valued Reach to Ignite Your Social Reach by Dean R. DeLisle

Before we can ignite our Social Reach with Valued Reach (VR) we need to understand what Social Reach is. Through our friends at Hootsuite (they have a great glossary by the way) we have a pretty good definition:

http://blog.hootsuite.com/social-media-managers-definitive-glossary-2014/

Reach
Reach is a data metric that determines the potential size of audience any given message could reach. It does not mean that that entire audience will see your social media post, but rather tells you the maximum amount of people your post could potentially reach. Reach is determined by a fairly complex calculation that includes number of followers, shares and impressions as well as net follower increase over time. Reach should not be confused with Impressions or Engagement.

Social Reach

 

Now for Social Sales, LinkedIn Social Reach is pretty easy to see and understand. On your home page about half way down on the right you can see what your current reach is, as shown below.

Social Reach

So what does this mean? Well this means that I have 4,169 connections, people that I have either sent or accepted invites and are now my level one connections. Then those people have connections which are your second level connections. That with the next level of connections and groups you belong to make up that number. In fact, LinkedIn used to resolve this, now they just show you a few levels (shown below), which is ok, because I cannot even fathom thinking about a million let along 18 million!

Social Reach

So hopefully you are getting the definition of your social reach. Now in social selling, from our definition, Valued Reach is what we care about and teach in our curriculum. This is where we first define a destination or outcome to your sales goals, how much do you want to make by when. Then we determine how many appointments, proposals, closes you need to achieve that goal. Next we define the target, and determine who will get us there or help us achieve those goals. Next we build a structured, tactical team of TARGETED connections, clusters and hubs (defined in in Network Sciences (http://www.arl.army.mil/www/default.cfm?page=391) by the US Army). The ones that will help you get to the connections you are trying to achieve. Not the thousands that you accept without knowing who they are and what they are about. We would prefer you just connect to those you know or people that you see potential relationship. Then we score the relationship in our SocialJack.com system to arrive at your Valued Reach. Now you don’t have to have our system to get the juice we are talking about here, although we would like you to join us, you can still gain a valued reach for yourself by following these simple rules below.

Social Reach

In summary

  1. Own your destination, your outcome
  2. Be clear about the target that will take you there
  3. Build a team of connections with the intent for relationship
  4. Engage in relationship with your new team
  5. Keep scouting for more targeted connections (#3)
  6. Keep engaging and driving to your destination (goal)

Now – Your “Valued Reach” keeps going up – your “Social Reach” is now ignited!

About Dean DeLisle

For over 30 years, Dean has demonstrated his ability to accelerate companies, stimulate business development, and make operations more efficient. He has harnessed the ever-evolving power of technology, paired with his consulting, coaching, and training skills, to implement sound business practices. Using the power of online social networks, as well as traditional media, he has helped numerous clients pack the room for events, establish their online and social media presence, and develop countless company, brand, product, and service launches. Dean uses every tool available, weaving aspects of every medium to achieve the end goal and accelerate his clients’ business growth.

 

 


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Okay, this first move is both easy and hard. At Forward Progress, when we engage in what we call a Rapid Launch Plan, we figure out where to help an organization structure their relationship and community marketing efforts. We often find that there is one critical thing that everyone finally has to deal with and we all need work on this, even us!

This is your first move with the relationship. We are not sure why we see so many people who have great landing pages, registration forms, website capture forms and often see people overlook that next step conversion. Remember, you started a conversation with your audience, don’t misguide them or leave them hanging. Think of your own experience’s online. What turns you on and what turns you off? Then think of what you are offering out on the net.

“What turns you on, what turns you off?”

 

 

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For example, you get a person to fill out your form, make a request or give their email, and what is your first impression? Follow these simple steps to test yourself.

 

  1. Ask people who enter your world how did we do, what do you think?
  1. Test it yourself, do you feel welcomed and tended to, do you feel a relationship forming?
  1. Track your success or failure rate to convert leads into customers

 

Remember once you do these, you can then adjust the experience of that first move accordingly. Your next customer could be closer that you think, like in your CRM or lead database, you just misfired, dropped off or forgot about them. Look and let us know what you find!

See you online – Dean